Project Management and ongoing support for full implementation of the easyHotel booking systems, via an IPaaS solution into Salesforce Sales Cloud and Marketing Cloud. Full discovery, creation of functional design document, schedule of works, and management of all 3rd party suppliers to ensure an end to end solution. Ongoing support as the business evolves to cope with ongoing changes and the ambition to be completely contactless.
Alignment of existing org to new company processes, automation, and solution built for the introducers programme through a series of automations, roll ups and formulas.
Full build and implementation, including the migration of data from legacy systems for this conference and events booking agent. Automations, team training, data loader training, reports, and dashboards.
Support and training of the in-house team to optimize Salesforce's Non-Profit Support Pack for the UK Harvest operation. Finding solutions for donations, recipients, volunteers, education programmes and more, whilst empowering the charity to be able to report efficiently on the amazing work they are doing.